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Problem Statement :

A large Telecom enterprise wants to quickly revamp and modernize their existing legacy customer self-care application to boost customer satisfaction.

The self-care portal enables the end-users to retrieve and update basic information. Also provides them the capability to retrieve their itemized usage pdf statements.

Challenge :

The Telecom enterprise wants to adopt cloud architecture and leverage the benefits of the cloud while piloting on the self-care portal application use case.

Propose a cloud architecture for this use case.

Legacy Architecture :

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Prince Arora

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